Congratulations on your purchase of M Modern Gallery or SHAG items. You should enjoy your artworks for years to come provided they avoid direct sunlight (with prints or original paintings) and other conditions that would be considered common sense (eg extreme temperatures).
Due to original paintings and reproductions/prints being very limited, all sales of these and all other limited edition products are final. Other types of merchandise purchased from the store may on occasion be exchanged for credit at the sole discretion of the gallery owners and will be reviewed on a case by case basis. No shipping charges will be refunded unless the product(s) arrived damaged or the incorrect product was shipped.
In the event your shipment arrives and is incorrect, damaged or flawed, we will make every attempt to ship out a replacement as soon as we can and will obviously pay for any return and/or additional shipping charges.
SHAG prints and original paintings typically increase in value after their initial release and we will often entertain the idea of purchasing products back from you or in exchange for credit or purchase them outright in many cases. Again, we will consider this type of transaction on a case by case basis with no guaranty or warranty on our behalf.
While wee make every effort to thoroughly inspect all prints and art pieces prior to shipping; there is the odd occasion where something does get missed or overlooked. Should this be the case, we will make every attempt to rectify the situation in a reasonable time frame. Your satisfaction is of the utmost importance to us and we pride ourselves on providing exceptional customer service.
SHAG the store & M Modern Galleries are independently owned and operated. As a result, we can not and will not warranty items purchased outside of our galleries. Your first and best bet will always be to contact the store or person(s) where your item was purchased as we have no control over these items (especially those purchased through Ebay). That being said we will do our best to direct you if we can.